Professional Services

TASER Professional Service Offerings

What makes a great product better? How about a company that offers world class service standing behind it. TASER INTERNATIONAL is a company well known for its world class customer service -and it just got better! TASER INTERNATIONAL now offers Professional Services to facilitate planning and implementation of TASER solutions. With the help of TASER Professional Services you can anticipate efficient and successful deployment of your solution.

TASER Professional Services consists of a group of highly skilled individuals with in-depth knowledge of all TASER products. Premium Professional Services packages include a dedicated Project Manager who creates a custom project plan to fit your agency needs. You also receive onsite system configuration and setup along with onsite go-live training and support. There are other benefits with TASER Professional Services, such as subject matter experts who consult on best practices for setup, configuration, policy and overall program performance. Agency program success is THREE TIMES greater where Professional Services has rendered onsite support, than where we have not!

Additional packages and services are available, including CAD/RMS Integrations and Network or Application Security Assessments, custom-designed to analyze your agency’s information security posture.

 

Services Basic Premium Premium Plus
System set up and configuration  
(virtual)
 
(virtual)

(on-site)
EVIDENCE.com Dock installation
(virtual)

(virtual)

(on-site)
Implementation document Package
(custom package for larger deployments including project plan)
Axon instructor training
(virtual, video)

(two instructors)

(up to five instructors)
Dedicated Project Manager
Weekly project planning call
Post go-live review call
(virtual)

(on-site)
End User go-live training and support sessions
(One person, Four days)

(Two people, Four days)
Best practice implementation planning session
(on-site)
System Admin and troubleshooting training
(Two on-site)
Interested in seeing how your agency can benefit from TASER Professional Services?