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Product Returns (RMA) / Troubleshooting Guide 




Below are links to TASER's Return Material Authorization (RMA) form / Troubleshooting Guide for Law Enforcement and Consumer TASER products. The RMA form will lead you through the product return process and provide the necessary information to complete one or more product returns. The Troubleshooting Guide helps you identify the correct malfunction of the product for the returns process and also serves as a resource for preventative maintenance and troubleshooting of product(s).



Law Enforcement Products

If you are experiencing difficulty with a TASER International law enforcement product, choose the button below:

Consumer Products

If you are experiencing difficulty with a TASER International consumer product, choose the button below:

Warranty Terms and Conditions
Last Updated: 9/18/2009 5:56 PM