TASER Returns

Below are links to TASER’s Return Material Authorization (RMA) form for Law Enforcement and Consumer TASER products. The RMA form will lead you through the product return process and provide the necessary information to complete one or more product returns.

Law Enforcement Products

If you are experiencing difficulty with a TASER International law enforcement product, choose the button below:

Consumer Products

If you are experiencing difficulty with a TASER International consumer product, choose the button below:

Announcements Regarding Your Warranty

Policy on Replaced Equipment

When a product or part is exchanged, the replaced item becomes TASER International’s property. Any equipment or device not under investigation will be destroyed per TASER policy unless a special request is made in advance.